Software Development Metrics and KPIs in Outsourcing

Nowadays, many companies across the world choose outsourcing their software development projects. Why? just because outsourcing gives flexibility and cost-efficiency they’ll find in no other software development model.
At the identical time, however, once you select outsourcing it’s important to stay an eye fixed on software development metrics. Otherwise, the project may find yourself elevating cost and decreasing output quality in the end. So what are the foremost important KPI metrics in outsourcing software development that ought to never be neglected? Let’s undergo them below.

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Top  Software Development Metrics to trace Your Outsourced Project Progress
Lead Time 

Lead Time

Lead time shows how long it always takes for your organization to show a draft into a software package. once you want to become more awake to customers, keeping time interval as low as possible is an option.

Active Days

Active days software development metrics are wont to measure how long it takes for your developers to deliver code to the project (not taking under consideration things like planning or administrative tasks). Active days are commonly wont to spot hidden costs, as an example, the prices of interruptions.


These software development metrics show the quantity of labor done, effectively measuring the productivity of offshore development teams. Production metrics are going to be especially important for those managers who have to speed up their average pace of software development.


The scope of assignment shows the code (the amount of code, to be more precise) that a software developer can maintain throughout the year. This metric is mostly accustomed showcase what number of software engineers you wish to support a software project. Similarly, the scope of assignment will be accustomed compare teams and their performance.


This metric measures the number of efficient code delivered by a software developer. listen to a code churn, a measure showing the speed of the code evolution. most ordinarily, a code churn of low levels will indicate that a produced code must be highly efficient.


The impact shows the impact of a code change within the framework of the entire project. most typically, a modification in code affecting multiple files will cause more serious disruptions than the update that deals with one file.


The MTBF metric is that the unit of time between system breakdowns, it stands for the typical time it takes to mend and live through a system failure. The MTBF metric is typically calculated from the time you’re first notified of the failure. The MTBF and MTTR metrics are wont to provides a description of software behavior within the development environment. The MTBF and MTTR metrics are helpful when it involves measuring the success in recovering and storing data.


The security metrics are generally noted because of the quality metrics of the software. the protection metrics should be tracked throughout the full lifecycle of development. By doing so, you’ll assure that your project pays sufficient attention to potential threats and security issues.
Endpoint Incidents
This metric reflects the amount of hardware (devices) that may are exposed to the virus during a particular period of your time.

Errors Per FP (Defects Per FP)

The errors per FP metric show the general quality of the knowledge system. It’s commonly utilized by software development teams to reduce misunderstandings, in line with implementing new control tactics.

Sprint Burndown

This metric is meant to qualify the speed of labor completion, in line with giving a measure to figure remaining to be done.

Open Pull Requests

The open pull requests metric indicates the number of requests that weren’t addressed, thus being left without attention. This metric also shows the efficiency of the team acting on the task collaboratively.

In fact, pull requests are request queries shared between team members to exchange ideas and detect potential bottlenecks. The remaining open pull requests usually drive idle time and end in delays or disruptions within the working schedule.

By keeping an eye fixed on open pull requests, the business executives can spot actuality bottlenecks, in line with eliminating negative factors on time, driving more balanced resource allocation, controlling the speed of delivery, and sticking to quality requirements.


This metric is meant to showcase the entire work output and commonly covers the number of tasks, epics, features, corrected errors, and bugs, still because the ready (written or tested) pieces of code that are ready for production

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How Can Software Development Metrics & KPIs Improve Your Bottom-Line Results?

Knowing what software development KPI metrics are, now let’s see a way to improve your project management. By using software development KPIs, project managers and shareholders can:

  • Go for simpler project management and planning
  • Set the correct priorities for each project
  • Spot bottlenecks and identify breaches on time.


Effective Project Management And Planning


When employed in the correct way, software development metrics can facilitate your easily identify this progress of your project. specializing in the information about the present team’s performance makes it possible to produce accurate project estimates.

Moreover, accurate figures of software development speed and efficiency help the project manager to simply address over time, stick with optimal workload levels, track the general progress, and effectively communicate any arising issues. Ultimately, this helps to elevate performance and qualitatively improve team collaboration and performance.

Accurate Work Prioritization


Software development performance metrics are the core element of accurate work prioritization. By using KPI metrics for all-around analysis, it’s much easier to know if you would like to remake the sequence of tasks when drafting the project or not.

For an instance, insufficient customer satisfaction driven by low-quality software updates might be a result of insufficient regression testing. This might still be proof that your team has an excessive specialization in releasing new features instead of their quality.

Bottlenecks And Breaches


When it involves identifying problems, the earlier it’s done the higher, the easier, and fewer pricey it’s to handle them and do the troubleshooting.

Tracking the above-mentioned 13 software development metrics and KPIs in outsourcing makes it possible to produce a 360-degree view of the project performance, making it easier to identify bottlenecks and address issues in a timely manner.